Waterford Township, Michigan
Not resolved
1.7
Details
Customer service
Price Affordability
Product or Service Quality
1 comment

October 2015, my garbage was not picked up because after paying for a year, they billed me $50 3 months into my contract but did not send me a bill. Therefore service was stopped for non-payment even though I paid for a year.

Now, not even 2 months later, my garbage was not picked up because they just missed me. They promised to pick it up that day. They did not pick it up later that day, nor the next day.

I have always had billing errors as well. Stay far far away!!

Reason of review: Not as described/ advertised.

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Anonymous
#1073199

Very sorry to read about this experience. We'd like to look into this further & assist with your billing & service concerns.

Please send us a note with your account & contact details.

Our email address is wmcares@wm.com (Subject: Facebook). Thanks, ^RM