Product: Waste Management Residential Waste Collection Clear all filters (0 of 152 reviews match)
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Attention: Kimberly Hardeman. 6 weeks passed and no pick up for the leaves that is causing damages to out ground. This is a violation of our property. We are tax payers for Memphis. I have 2 cases open # 306087 & 3750612. Joyce Malone.
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Anonymous
Anonymous

Hi, we are sorry to hear about your service concern. We would be happy to look into your missed pick up immediately. Please send your address and contact info with details of ...

Product
Waste Management Residential Waste Collection
#1261010
Waste Management - THEY DON'T PICK UP YOUR TRASH
Twice this month, they haven't picked up 1 of my trash cans. Last week, it was my rubbish. I had to wait this week's service to have it picked and was told it wasn't picked last week because it was "the cart wasn't out" but they picked the 2 cans beside it. We had to...
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WMCares
WMCares
Waste Management Verified Representative

Apologies for this, please send your address to wmcares@wm.com (subject Review #1251830) and we will look into this right away. thank you ^tw

Product
Waste Management Residential Waste Collection
#1251830
HORRIBLE!!! They charged three times as much as other companies, confused bills, harassed us. And every time we tried to cancel they claimed we were “under contract.” When I proved to them I had last signed a paper in 2012 they made up a story that an unknown person,...
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WMCares
WMCares
Waste Management Verified Representative

So sorry to hear this was your experience. If there is something we can do to help please email us at wmcares@wm.com (subject Review #1250046) and we will look into it right a...

1.3
Product
Waste Management Residential Waste Collection
#1250046
Waste Management also claims I also am not allowed to get smaller bins because they no longer do that. I did not record conversation. I have walked throughout my neighborhood and have 37 pictures of smaller trash cans a six block radius. I mentioned I will cancel then...
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h.kitchener
h.kitchener

Time to move to less expensive and smarter state. California is a disaster, with more to come.

Product
Waste Management Residential Waste Collection
#1246207
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Waste Management - WM not picking up waste!!!!!! Even after complaints to cs

Waste Management - WM not picking up waste!!!!!! Even after complaints to cs
WM is a waste of money and time. It's not the 1st time they didn't pick up waste. ..but this time they scattered prickly branches from my yard waste all over drive way
1.7
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Product
Waste Management Residential Waste Collection
#1244638
WM did not pick up my trash three weeks in a row at first claiming that it was placed on the curb after 6 am on the day of the pickup. However, they do not collect it until 11 am or even later (2 weeks) so it didn’t even matter. Then the following week, they decided...
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Anonymous
Anonymous

Hi, very sorry to hear your trash was not picked. Allow us to address this at once. Please email us at wmcares@wm.com Sub: (Review #1242659) include you address and contact in...

1.0
Product
Waste Management Residential Waste Collection
#1242659
Waste Management - No area pick up. Pompano Beach, FL
Our inner city area is sceduled for Sat pick up service of bulk items. 4/7 came and no pick up in our area. I called and emailed the city who has the contract. No response. I haven't put bulk out in 2 yrs, but pay the city for it monthly. On 4/6 I cut down one...
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WMCares
WMCares
Waste Management Verified Representative

Thank you for reaching out, we would like to look into this. Please email your address and contact info to wmcares@wm.com (subject Review #1233947) and we will follow up. than...

1.0
Product
Waste Management Residential Waste Collection
#1233947
I am a 60 your old man, partially disabled, reside with my 80% disabled wife and we are 3/4 of a mile away from the road, for the last 3 1/2 years I take my trash down in the back of a pick up truck once a month 3 full cans total, this particular time after loading my...
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Anonymous
Erika Danas

It sounds to me that you should receive a refund for your service. I live in another state. I’m in Palm Bay FL. I am in Florida have issues! I’ve have terrible service here fo...

WMCares
WMCares
Waste Management Verified Representative

So sorry to hear this, please email wmcares@wm.com (subject Review #1231917) with your address and contact info and we will be happy to look into this. thank you ^tw

1.0
Product
Waste Management Residential Waste Collection
I liked
  • Use to be good
I didn't like
  • Unreliable service
  • Not willing to solve their problem
  • Lack of respect for customers
#1231917
It's like there's some collaboration between Waste Management in the city of Moreno Valley to persecute homeowners. I was ticketed for life because somebody dumped trash I picked it all up I put it in trash bags I called the city they said he said call Waste...
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WMCares
WMCares
Waste Management Verified Representative

Hi, not what we what to hear. Allow us to address this. Please emails wmcares@wm.com Sub: ( Review #1230943), include your address and contact info, so we can help. ^mp

1.3
Product
Waste Management Residential Waste Collection
#1230943
Waste Management is a waste . We have used W . M. For over 25 years . Throughout this time we have endured no pick up of garbage , no pick up of recyclables . Promise of pick ups that never occurred . This has been one of the most mismanaged companies we have ever used...
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WMCares
WMCares
Waste Management Verified Representative

Hi, we are very sorry to hear this. You're a long time valued customer and we want to resolve this for you today. Please email us at wmcares@wm.com Sub: ( Review #1230796 ), i...

Product
Waste Management Residential Waste Collection
#1230796