Manufacturer: Waste Management Category: Waste Collection Clear all filters (63 of 63 reviews match)
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Today I went to take the trash cans down as I do every Friday morning before work and coffee.As I was driving to Starbucks I noticed that the trash cans were all serviced, or so I thought. I started noticing that slightly full or extra full trash cans were not...
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Anonymous
Waste Management

Hello, we're sorry for your experience with us. We'd like to look into further. Please send your address & contact info to wmcares@wm.com (sub: #1043286). Thank you ^yn

Product
Waste Management Residential Waste Collection
I didn't like
  • Active rather than proactive attitude
  • Very poor leadership and lack of good treatment to employees
#1043286
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I have spoken to supervisor after supervisor who does nothing either. Company needs new management. Love the name waste management. Should be poor waste management. I was offered a 20.00 credit for the time spent- kinda of a slap in the face considering all the time...
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Anonymous
Waste Management

HI, thanks for the feedback. We're sorry you had this experience with the change in companies. We'd like to look into further. Please email your address & contact info to wmca...

1.0
Product
Waste Management Residential Waste Collection
I liked
  • Customer service
I didn't like
  • Nothing at all
  • Untrained service rep
  • Poor customer service
#1041436
Reply to reviews
Waste Management is the absolute worst company I've ever dealt with in my fifty-two years. Overcharges weekly and refuse to pick up dumpster even though we are not under contract. Terrible customer service that stalls by putting you on hold for over thirty minutes then...
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Anonymous
Waste Management

Thank you for providing this feedback. We're sorry to hear about the issues you've had with us. Please email your address & contact info to wmcares@wm.com (sub: #1033909) so w...

1.0
Product
Waste Management Residential Waste Collection
#1033909
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Waste Management Residential Waste Collection Review

#1040930
Received a call changing our pickup day from Wednesday to Friday. No pickup Friday. Called. Told that they'd pickup Tuesday. No pickup. Called. Told they'd pickup Friday. Only recycle picked up. 16 days since last trash pickup. Can now at side of road for 15 days. Called. No one to speak to until Monday.
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Waste Management Residential Waste Collection Review

#988639
HORRIBLE service i have never been so upset... i have made more complaints about missed services than i have been actuallu serviced. About to switch over to county waste
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Waste Management Residential Waste Collection Review

#975005
3.0
Trash is not being picked up in Beavercreek OH. This is the second time in the pass few months
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Waste Management Residential Waste Collection Review

#945064
Just another monopoly that does what they want because they have no competition. Pay them $35 to set up an account, $30 to deliver their can, listen to senseless recordings and get billed in advance before they do a thing.
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DO NOT hire them!They constantly don't pick up my waste and Im not here for weeks at a time, then when I return, there is my garbage still there! Company doesnt care! Be aware! I have tried every way possible to make them accountable short of going to court. Even when...
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Anonymous
Waste Management

Hello, we're sorry to hear about the trash pick up. Please email wmcares@wm.com (sub:#1033572) w/your address & contact info so we can look into further. Thank you ^yn

1.0
Product
Waste Management Residential Waste Collection
I didn't like
  • Missed pick up constantly
#1033572
Reply to reviews
Recently Waste Management bought out our previous garbage service company. Once Waste Management took over service was as expected. However, on day our trash was not picked up. I called to find out why, we were told our service had been moved from Thursday to Monday....
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Anonymous
Waste Management

We're sorry for the service issues you've had since the change. We'd like to look into further. Please email wmcares@wm.com (sub: #1033378 ) w/your address and contact info. T...

1.4
Product
Waste Management Residential Waste Collection
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Waste Management - Garbage Review
I had a couple of bags(3) small out there today with my regular garbage bin, they did not take the extra bags!it was left by the curb when I got home after work. Who does that? Maybe take a class on what is GARBAGE I'll put it back in the garbage bin, maybe that's the...
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Anonymous
Anonymous

LOL since most WM trucks just pickup with a crane type lift - I doubt they were even contemplating picking up those bags. Just put them in the can for next week. smh

Anonymous
Anni

I would be looking at your local waste management website and look at the rules and regulations in leaving extra garbage next to the bin. more likely they don't allow it.

5.0
Product
Waste Management Residential Waste Collection
#1033126
Reply to reviews
Welĺ this is the secound time i have posted a complaint with you about Waste Management Services. Its mostly about missed pick ups and the poor response i get from this company. Again today they missed picking up my trash, this is the fifth time in one year. Last time...
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Anonymous
Anonymous

Hello, we're sorry to hear about your service issues. We'd like to help and look into further. Please email wmcares@wm.com (sub:1027105) w/your address and contact info. thank...

1.6
Product
Waste Management Residential Waste Collection
#1027105
Reply to reviews
I live on 108th st.Seminole 33772 The trucks are so loud they vibrate the houses, they slam the large containers used by tire kingdom waking everyone early in the mornings. Sometimes as early as 5:30am, which is completely unexceptable. Today they were outside my home...
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Anonymous
Waste Management

Hello, thank you for reaching out to us. We would like to look into this further. Please email wmcares@wm.com (sub:#1026603) with your address along with contact info so we ca...

Product
Waste Management Residential Waste Collection
#1026603
Reply to reviews
I manage a mobile home park in Palmdale.We order large roll offs pretty often. Lately they deliver the wrong size about half the time and then argue with me that it's the correct size. We have had to go so far as to put items in front of them for size scale and take...
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Anonymous
Anonymous

Hi, this is definitely something we'd like to look into further. We apologize for any frustration this has caused you. Please send us your address & contact info to wmcares@wm...

3.0
Product
Waste Management Residential Waste Collection
#1026118
Reply to reviews
Trash pick up in our area wednesdays...non pickup of garden waste. Called the office Thursday, customer service said pick up within next 24 hrs. Friday evening still no pickup, called customer service, was told it was scheduled for pick up and they worked till 7pm.......
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Anonymous
Anonymous

Hello, we're sorry to hear about your missed trash service. We'd like to help. Please send us an email to wmcares@wm.com (sub:#1026080) w/your address & contact info so we can...

2.0
Product
Waste Management Residential Waste Collection
I liked
  • Customer service
I didn't like
  • That they are not providing service
  • Unreliable service
#1026080
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