Manufacturer: Waste Management Category: Waste Collection Clear all filters (79 of 79 reviews match)
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My normal pick up is Friday, on the 12th of May my container was only half emptied.I called to advise that it had not been completely emptied and was told they would be back later that day or the first of the following week. No show I called again on the the 16th/17th...
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Anonymous
Waste Management

Hi, thanks for providing this feedback. We'd like to help. Please send us your address and contact info to wmcares@wm.com (sub:#1050469) so we can look into further. Thank you...

2.5
Product
Waste Management Residential Waste Collection
#1050469
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The month of May, Waste management billed me for renewing Service. The Service is terrible for a high price. Approximately 2 weeks into May someone took my trash cans - the customer service rep confirmed it was WM. I took that as a hint this *** provider no longer...
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Anonymous
Waste Management

Hello, thanks for reaching out. We apologize for the issues you've had with with our service. We'd like to help. Please email wmcares@wm.com (sub:#1050077) with your address &...

1.2
Product
Waste Management Residential Waste Collection
#1050077
Reply to reviews
Today I went to take the trash cans down as I do every Friday morning before work and coffee.As I was driving to Starbucks I noticed that the trash cans were all serviced, or so I thought. I started noticing that slightly full or extra full trash cans were not...
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Anonymous
Waste Management

Hello, we're sorry for your experience with us. We'd like to look into further. Please send your address & contact info to wmcares@wm.com (sub: #1043286). Thank you ^yn

Product
Waste Management Residential Waste Collection
I didn't like
  • Very poor leadership and lack of good treatment to employees
  • Active rather than proactive attitude
#1043286
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Waste Management Residential Waste Collection Review

#975005
3.0
Trash is not being picked up in Beavercreek OH. This is the second time in the pass few months
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Waste Management Residential Waste Collection Review

#945064
Just another monopoly that does what they want because they have no competition. Pay them $35 to set up an account, $30 to deliver their can, listen to senseless recordings and get billed in advance before they do a thing.
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Waste Management Residential Waste Collection Review

#928572
Scheduled pick up of larger item. Dispatcher informed me to place on curb for pick up following day. Three days later still sitting on curb. I had to call daily for status. I was informed today that I will have to wait for my normal day for pick up. I will be partitioning to switch waste companies.
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Waste Management Residential Waste Collection Review

#924498
1.0
Worst service ever! They completely over charge with multiple fees, they never pick up the trash in a timely manner and they have horrible customer service reps!!!
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I have spoken to supervisor after supervisor who does nothing either. Company needs new management. Love the name waste management. Should be poor waste management. I was offered a 20.00 credit for the time spent- kinda of a slap in the face considering all the time...
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Anonymous
Waste Management

HI, thanks for the feedback. We're sorry you had this experience with the change in companies. We'd like to look into further. Please email your address & contact info to wmca...

1.0
Product
Waste Management Residential Waste Collection
I liked
  • Customer service
I didn't like
  • Poor customer service
  • Untrained service rep
#1041436
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Waste Management is the absolute worst company I've ever dealt with in my fifty-two years. Overcharges weekly and refuse to pick up dumpster even though we are not under contract. Terrible customer service that stalls by putting you on hold for over thirty minutes then...
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Anonymous
Waste Management

Thank you for providing this feedback. We're sorry to hear about the issues you've had with us. Please email your address & contact info to wmcares@wm.com (sub: #1033909) so w...

1.0
Product
Waste Management Residential Waste Collection
#1033909
Reply to reviews
DO NOT hire them!They constantly don't pick up my waste and Im not here for weeks at a time, then when I return, there is my garbage still there! Company doesnt care! Be aware! I have tried every way possible to make them accountable short of going to court. Even when...
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Anonymous
Waste Management

Hello, we're sorry to hear about the trash pick up. Please email wmcares@wm.com (sub:#1033572) w/your address & contact info so we can look into further. Thank you ^yn

1.0
Product
Waste Management Residential Waste Collection
I didn't like
  • Missed pick up constantly
#1033572
Reply to reviews
Recently Waste Management bought out our previous garbage service company. Once Waste Management took over service was as expected. However, on day our trash was not picked up. I called to find out why, we were told our service had been moved from Thursday to Monday....
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Anonymous
Waste Management

We're sorry for the service issues you've had since the change. We'd like to look into further. Please email wmcares@wm.com (sub: #1033378 ) w/your address and contact info. T...

1.4
Product
Waste Management Residential Waste Collection
#1033378
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Waste Management - Garbage Review
I had a couple of bags(3) small out there today with my regular garbage bin, they did not take the extra bags!it was left by the curb when I got home after work. Who does that? Maybe take a class on what is GARBAGE I'll put it back in the garbage bin, maybe that's the...
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Anonymous
Anonymous

LOL since most WM trucks just pickup with a crane type lift - I doubt they were even contemplating picking up those bags. Just put them in the can for next week. smh

Anonymous
Anni

I would be looking at your local waste management website and look at the rules and regulations in leaving extra garbage next to the bin. more likely they don't allow it.

5.0
Product
Waste Management Residential Waste Collection
#1033126
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Welĺ this is the secound time i have posted a complaint with you about Waste Management Services. Its mostly about missed pick ups and the poor response i get from this company. Again today they missed picking up my trash, this is the fifth time in one year. Last time...
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Anonymous
Anonymous

Hello, we're sorry to hear about your service issues. We'd like to help and look into further. Please email wmcares@wm.com (sub:1027105) w/your address and contact info. thank...

1.6
Product
Waste Management Residential Waste Collection
#1027105
Reply to reviews
I live on 108th st.Seminole 33772 The trucks are so loud they vibrate the houses, they slam the large containers used by tire kingdom waking everyone early in the mornings. Sometimes as early as 5:30am, which is completely unexceptable. Today they were outside my home...
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Anonymous
Waste Management

Hello, thank you for reaching out to us. We would like to look into this further. Please email wmcares@wm.com (sub:#1026603) with your address along with contact info so we ca...

Product
Waste Management Residential Waste Collection
#1026603
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