Manufacturer: Waste Management Category: Waste Collection Clear all filters (63 of 63 reviews match)
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Waste management will not even get out of their Truck. Once My container was to heavy for his claw and instead of getting out of the truck and emptying it he left it full and skipped me. If that were Summer I would have had a maggot nasty mess. Don't miss You waste...
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Anonymous
Anonymous

Hello, we're sorry for the experience you had with us. Please send us an email w/your address and contact info so we can look into further. Our email address is wmcares@wm.com...

1.4
Product
Waste Management Residential Waste Collection
#1023523
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Waste Management - HORRIBLE customer service!
In the Fall of 2016, Waste Management bought out UD accounts. We were paid through December for service through automatic bank pay. We received a bill from WM which included charges for the month of Dec which had already been paid to UD. It took 2 months of dealing...
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Anonymous
Anonymous

Have not had any waste/trash residential pick up since March 1, 2017. WM aquired the former "holdt's" waste service here in Northwest rural Wisconsin. We have talked to variou...

Anonymous
Anonymous

Hello, we apologize for the issues you've had with your service. Please email wmcares@wm.com (sub:Pissed Consumer) w/your address and contact info so we can look into further....

1.0
Product
Waste Management Residential Waste Collection
I didn't like
  • Reps attitude or follow thru
#1020189
Reply to reviews
Lazy driver dropped my can in his truck didn't know I had cameras .Looked at my house and thought no one seen him and quickly got in his truck and drove off. 5 months later they want their money and send me a bill I refuse to pay for service I didn't get . They want to...
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LadyScot
LadyScot

You do know they are not allowed to climb into the compactor right? Do you want to climb into a piece of equipment that can crush you to death? What should have happened, is w...

Anonymous
Anonymous

Hi, thanks for reaching out. Please email wmcares@wm.com (sub:Pissed Consumer) w/your address and contact info so we can look into further. Thank you ^yn

2.5
Product
Waste Management Residential Waste Collection
#1018774
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Waste Management Residential Waste Collection Review

#928572
Scheduled pick up of larger item. Dispatcher informed me to place on curb for pick up following day. Three days later still sitting on curb. I had to call daily for status. I was informed today that I will have to wait for my normal day for pick up. I will be partitioning to switch waste companies.
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Waste Management Residential Waste Collection Review

#924498
1.0
Worst service ever! They completely over charge with multiple fees, they never pick up the trash in a timely manner and they have horrible customer service reps!!!
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Waste Management Residential Waste Collection Review

#924481
1.0
Horrible never ever think about getting this company for your services they don't pick up the trash
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Waste Management Residential Waste Collection Review

#912018
The guy was very mean he says i make his job difficult he refuses to take my trash
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For 3 months of service its 75 bucks.I moved and had 2 months and 1 week of service ...they charged me $100 . I will never use this company again!! I should have went with the company most people were using on my street . they have service fees and charges ontop of the...
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Anonymous
Anonymous

Hello, we're sorry for the the issues you experienced with us. Please email wmcares@wm.com (sub:Pissed Consumer) w/your address and contact info so we can look into further. T...

Anonymous
Monique Clark

I also let them know the new people moved in and added garbage sitting in outside and she said i wont be charged...we will see ..

2.0
Product
Waste Management Residential Waste Collection
#1017288
Reply to reviews
Stay away from WM.After years of price hikes, I decided to find another provider. I found a new provider at a much reduced rate, so I cancelled my service with WM with one month of service remaining. I expected to receive a refund for the last month of service only to...
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Product
Waste Management Residential Waste Collection
#1008681
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00 for overage service yards,called their rep was told my container was over full that's the extra charge,I told him it was not over full and after all these years never had extra charge cause it was never over filled,told me to bad,so thanks for the screwing Waste...
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Anonymous
Waste Management 1

Hello, we are sorry to hear about your recent experience and would like to look further into this. Please email us with your address and contact info to wmcares@wm.com (subjec...

1.7
Product
Waste Management Residential Waste Collection
I didn't like
  • Customer service reps and buisness practice
#1004116
Reply to reviews
Today on January 31st 2017......2330 Star avenue in Castro Valley......Truck #152602 pulled up to my house.I was delighted to see a Gentleman in appropriate safety wear(as always) exit the vehicle, move my green waste container to the side of his vehicle, raise, dump...
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Anonymous
Waste Management 1

Hello, thank you for sharing this with us. We love to hear stories about how are we are doing. We will forward this information to the locate site to have the driver recognize...

Anonymous
Anonymous

Excellent Post!

4.9
Product
Waste Management Residential Waste Collection
#1000445
Reply to reviews
I would not recommend Waste Management to anybody. Very similar to others, it was not clear that by cancelling the established and required 2-month prepaid period. Once in need to to cancel, there would be no refund. The person who received my cancel call did not in...
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Anonymous
Anonymous

You really gotta read the small print with these guys!

2.3
Product
Waste Management Residential Waste Collection
#1000198
Reply to reviews
For the fourth time in a year WM has failed to pick up my trash as scheduled in which i have had to call to get it picked up.However this time when i called and e-mailed them they said my regular scheduled pick up of Wednesday morning wouldnt get picked up until...
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Anonymous
Waste Management 1

Hello, we are sorry to hear about the trouble with your trash service and would like to help get it picked up. Please email us at wmcares@wm.com (subject : #994608 ) with you...

1.8
Product
Waste Management Residential Waste Collection
#994608
Reply to reviews
We have been a Waste Management customer for 10 years. This past year we received a new driver. Absolute worst service ever. Today didn't even pick up service. Every time we call customer service they ignore us. Absolutely horrible, avoid Waste Management. We are...
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Anonymous
Anonymous

You are correct

Anonymous
Waste Management 1

Hello, please email us with your address and contact info and we'll reach out to to you to help look further into this. Our email address is wmcares@wm.com (subject: #990732)....

1.0
Product
Waste Management Residential Waste Collection
I didn't like
  • I did not like
  • Service and customer service response to issues
  • Very poor
#990732
Reply to reviews