Product: Waste Management Residential Waste Collection Clear all filters (110 of 110 reviews match)
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I called to get new service and they want to charge me in advanced plus to deliver container I'm a single mother barly making ends meet as it is and they want to make it impossible to start service when quite honestly every time I walk out of my house I have to smell...
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Anonymous
Waste Management

Hello, we're very sorry to hear about the issues you've had with setting up service. Please send your address & contact info to wmcares@wm.com (sub:#1067594) so we can look in...

1.0
Walker, Louisiana
Product
Waste Management Residential Waste Collection
#1067594
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I called them to set up new residential service on May 30, 2017. I always emphasize my street name. The girl that took my order got it wrong. I've since fixed that issue over a week ago and here I sit with 2 weeks of trash! They NEVER picked up my trash on the...
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Anonymous
Waste Management

Hello, we understand you are frustrated and we're sorry to hear about the issues with your new service. We'd like to look into this further to resolve this issue. Please email...

1.4
Product
Waste Management Residential Waste Collection
#1065450
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After several times of not having all of our trash cans emptied, repeated calls of having them come back to our home, then being told that we had too much trash on the curb that we had to upgrade our service (they erroneously thought that our neighbor's cans were...
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Anonymous
Waste Management

Hello, we apologize for the frustration we have caused regarding your billing. We'd like to help. Please send your address & contact info to wmcares@wm.com (sub:#1064920) so w...

1.0
Product
Waste Management Residential Waste Collection
#1064920
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Waste Management - Horrible
1/1

Waste Management - Horrible

#1058539
My family and I moved in and was told our garbage pick up was Friday. We put our garbage to the curb Thursday afternoon just to make sure we didn't forget. Well Friday came and went and still nothing just moving in we have a TON of trash! Today is The second week and iur trash is insane...
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Waste Management - No trash pickup 16 days now

#1040930
Received a call changing our pickup day from Wednesday to Friday. No pickup Friday. Called. Told that they'd pickup Tuesday. No pickup. Called. Told they'd pickup Friday. Only recycle picked up. 16 days since last trash pickup. Can now at side of road for 15 days. Called. No one to speak to until Monday.
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Waste Management Residential Waste Collection Review

#988639
HORRIBLE service i have never been so upset... i have made more complaints about missed services than i have been actuallu serviced. About to switch over to county waste
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Waste Management Residential Waste Collection Review

#975005
3.0
Details
Trash is not being picked up in Beavercreek OH. This is the second time in the pass few months
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Price Affordability
Reliability
On June 9, 2017 one of Waste Managements trucks picked up my recycling bin/trash can, in front of my home at 3342 Big Dalton Ave., Baldwin Park, CA 91706, on our regular trash day. I emailed them that evening because they were closed, and never got a response. On...
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Anonymous
Waste Management

Hello, we're sorry to hear about your experience. We also show you filed a BBB complaint and was resolved. Please let us know if still has not been corrected. You can send us ...

1.0
Product
Waste Management Residential Waste Collection
I liked
  • It was a very obnoxious time
I didn't like
  • Service and customer service response to issues
  • Do not resolve complaints
  • Have no customer service
#1063184
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Here we go folks - seems the 10 year period has lapsed - your Voluntary participation in your Local trash segregation is Going to come to a Schreeching Halt - Rememmber when it was easy and Voluntary - put recyclable goods here - lawn and yard waste there - and garbage...
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Anonymous
Waste Management

Hello, we're sorry to hear the recycling service has changed. We are finding some items can not go through our machines when we sort them. We'd like to look into your service ...

2.0
Product
Waste Management Residential Waste Collection
I didn't like
  • Run away policies
  • Disregard for the contract
#1060610
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have called 5 times since i signed up for their service every time say they will bring a tote to my house guess i wont be paying my bill for this time period since they have not picked up my trash and start looking for another company to pick up my trash since they...
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Anonymous
Waste Management

Hello, we're sorry that you didn't receive your carts today. We can help. Please send us your address & contact info to wmcares@wm.com (sub:FB) so we can look into further. Th...

2.2
Product
Waste Management Residential Waste Collection
I liked
  • Never got service just a bill
I didn't like
  • Didnt follow thru
#1060565
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I was not given the full correct pricing when I started they did not tell me about any start-up fee or delivery fee charged.which a delivery fee for my trash cans is absolutely ridiculous then they never told me that I had a An environmental fee that is charged every...
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Anonymous
Waste Management

Hello, we're sorry to hear about the issues you're having issues with your new service. We'd like to look into further and see what we can find out. Please send us your addres...

1.7
Product
Waste Management Residential Waste Collection
#1057188
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These people tossed my brand new trash can around and tore it up from throwing it into the driveway, since they were too lazy to step back down and set it back, and left it sitting almost half way a few times in the street and I live on a county road........it took me...
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Anonymous
Waste Management

Hi, we're sorry the experience you had with our trash service. We'd like to look into these charges and find out what is going on. Please send us your address & contact info t...

1.7
Product
Waste Management Residential Waste Collection
#1056817
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Waste Management is the worst company I've ever dealt with. Opened my account in February. They sent me a link by email to set up an online account. I could never set up the account because it said my email address was already in use. I sent them an email and they...
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Anonymous
Waste Management

Hello, we're sorry for the experience you had with our billing and online services. We'd like to help. Please send us your address & contact info to wmcares@wm.com (sub: #1056...

1.1
Product
Waste Management Residential Waste Collection
#1056725
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Last week my green wast barrow was not pick up on the regular day of service.I called CS and was told there were no issues with my service and the drive apparently missed the pickup. They said they would get someone on it and pick it up on that day Tuesday. Well...
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Anonymous
Waste Management

Hello, we apologize for the experience you had with getting your green waste picked up. We'd like to help. Please provide your address & contact info to wmcares@wm.com (sub: #...

1.0
Product
Waste Management Residential Waste Collection
I liked
  • Customer service answered the phone
I didn't like
  • Very bad service
#1052777
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