Product: Waste Management Residential Waste Collection Clear all filters (140 of 140 reviews match)
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We were told we don't get that money back because we paid it and they don't issue refunds in Pennsylvania. We were told we should have read our invoice. This seems like a real scam. They just guaranteed that we will never use Waste Management again in the future for...
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Anonymous
MLC

Addendum - dates in Comment MLC #1419913 should read 1/10/2018 and 1/13/2018 respectively. I will continue to update my experience with WMC as time progresses.

Anonymous
MLC

Don't worry, even if you hadn't paid in advance for the next service cycle, my experience is that WM would still bill you for it and issue Late Payment alerts, IN SPITE of ha...

Product
Waste Management Residential Waste Collection
#1169374
Waste Management is the worst garbage company that I've ever used. If the container is full and the lid is even slightly open they refuse to pick it up. Obviously I need pick up because I've got garbage. Do you think it will be less full next week? You have no recourse...
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Product
Waste Management Residential Waste Collection
I didn't like
  • Bad service
#1168268
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Waste Management - ***

They never picked up my recycling after Christmas. 4 days later, still have a full recycling bin, and a house full of recycling
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Waste Management Residential Waste Collection
#1163038
I am now shopping around for a new trash companies. Do not expect any answers if you are cancelling or reducing your service, they will be elusive or "unable" to answer your questions, assuming they even answer the phone. This is for Parker (Denver area) Residential...
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Product
Waste Management Residential Waste Collection
#1161207
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Waste Management - Angry workers

Waste Management - Angry workers
This is how they leave my yard most trash days. Novi needs to reevaluate their contract with this company that leaves our community looking like this. Picture didn’t even capture the trash left in my yard. Disgusting
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Reliability
Product
Waste Management Residential Waste Collection
#1147301
Once again, I repeat that Waste Management is one of the area's (Rochester, NY) worst trash haulers. Having quit them - in writing - which, depending upon the agent you are speaking with cannot or, maybe, can be done. Because I received no written billing - an issue we...
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Anonymous
Anonymous

Hi, thank you for reaching out. If you would like us to take a look at this please email your address and contact info to wmcares@wm.com (sub Review #1140517). thank you ^tw

Product
Waste Management Residential Waste Collection
#1140517
Called to pay my bill and i asked 3 different times will my trash be picked up tomorrow on its schedule day they said yes ....Wed. Came and they picked up everyone elses but mine i called they said oh were so sorry ill have a truck come back here it is sunday and my...
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Anonymous
Anonymous

Hello, we are very sorry to hear your service was missed. Allow us to correct this issue. Please send your address and contact info in an email to wmcares@wm.com (sub FB) so w...

1.0
Product
Waste Management Residential Waste Collection
#1137462
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Waste Management - Missed pickup

Had my can curbside adjacent a car. They said the car was blocking, which was a lie, and did not pick up the can. Horrible, shiftless, lazy "service" by a monopoly.
1.0
Details
Customer service
Product or Service Quality
Reliability
Staff
Product
Waste Management Residential Waste Collection
#1130777
My trash guys broke my mailbox ad they were lifting my container off the curb and now they are NOT responding to me and ignoring my calls.HIGHLY unprofessional and won't accept accountability. I have called literally every day since the incident and the route manager...
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1.3
Product
Waste Management Residential Waste Collection
I didn't like
  • Customer service is awful and untruthful
  • Would not honor their agreement
  • Lying drivers
#1130064
I ordered new service at my home in east mesa in june I was told one thing about the fees for 6mo but the set up, the container were more$$ and 3 months of service was all I had paid for? but instead they billed me in sept for 3 months, as past due ?servicerep was...
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Anonymous
Waste Management

Hi, we're sorry to hear about your experience. We want to help resolve your issue and address your experience with our agent. Please send your address & contact info to wmcare...

Product
Waste Management Residential Waste Collection
#1127126