Manufacturer: Waste Management Category: Waste Collection Clear all filters (79 of 79 reviews match)
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I manage a mobile home park in Palmdale.We order large roll offs pretty often. Lately they deliver the wrong size about half the time and then argue with me that it's the correct size. We have had to go so far as to put items in front of them for size scale and take...
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Anonymous
Anonymous

Hi, this is definitely something we'd like to look into further. We apologize for any frustration this has caused you. Please send us your address & contact info to wmcares@wm...

3.0
Product
Waste Management Residential Waste Collection
#1026118
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Trash pick up in our area wednesdays...non pickup of garden waste. Called the office Thursday, customer service said pick up within next 24 hrs. Friday evening still no pickup, called customer service, was told it was scheduled for pick up and they worked till 7pm.......
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Anonymous
Anonymous

Hello, we're sorry to hear about your missed trash service. We'd like to help. Please send us an email to wmcares@wm.com (sub:#1026080) w/your address & contact info so we can...

2.0
Product
Waste Management Residential Waste Collection
I liked
  • Customer service
I didn't like
  • Unreliable service
  • That they are not providing service
#1026080
Reply to reviews
Waste management will not even get out of their Truck. Once My container was to heavy for his claw and instead of getting out of the truck and emptying it he left it full and skipped me. If that were Summer I would have had a maggot nasty mess. Don't miss You waste...
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Anonymous
Anonymous

Hello, we're sorry for the experience you had with us. Please send us an email w/your address and contact info so we can look into further. Our email address is wmcares@wm.com...

1.4
Product
Waste Management Residential Waste Collection
#1023523
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Waste Management Residential Waste Collection Review

#924481
1.0
Horrible never ever think about getting this company for your services they don't pick up the trash
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Waste Management Residential Waste Collection Review

#912018
The guy was very mean he says i make his job difficult he refuses to take my trash
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Waste Management Residential Waste Collection Review

#902871
1.2
Scranton pennsylvania waste management is horrible,you pay them to make a mess, i had glass in a box, they dropped the box and the glass broke in the road and they just left it there. Complete lazy morons...
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Waste Management Residential Waste Collection Review

#859512
3.1
Been using waste management now for 12 weeks, my recycling was supposed to been picked up 6 times now. My recycling has yet to be picked up on the day or even week that it is due and never gets picked up and less I call and ask why it's still sitting here. I keep being told that this is going to be fixed but it still happens every time.
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Waste Management - HORRIBLE customer service!
In the Fall of 2016, Waste Management bought out UD accounts. We were paid through December for service through automatic bank pay. We received a bill from WM which included charges for the month of Dec which had already been paid to UD. It took 2 months of dealing...
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Anonymous
Anonymous

Have not had any waste/trash residential pick up since March 1, 2017. WM aquired the former "holdt's" waste service here in Northwest rural Wisconsin. We have talked to variou...

Anonymous
Anonymous

Hello, we apologize for the issues you've had with your service. Please email wmcares@wm.com (sub:Pissed Consumer) w/your address and contact info so we can look into further....

1.0
Product
Waste Management Residential Waste Collection
I didn't like
  • Reps attitude or follow thru
#1020189
Reply to reviews
Waste Management discontinued services when credit was still on account. Tried to charge for green waste removal when property was vacant. Soon after lies, green waste containers were dropped off only to be taken back approx 6 mo. later. Had to dispose of our own green...
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Anonymous
Anonymous

Hi, thanks for reaching out to us. We'd like to look into further. Please email wmcares@wm.com (sub: Pissed Consumer) w/your address and contact info. Thank you ^yn

1.0
Product
Waste Management Residential Waste Collection
#1020021
Reply to reviews
Lazy driver dropped my can in his truck didn't know I had cameras .Looked at my house and thought no one seen him and quickly got in his truck and drove off. 5 months later they want their money and send me a bill I refuse to pay for service I didn't get . They want to...
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LadyScot
LadyScot

You do know they are not allowed to climb into the compactor right? Do you want to climb into a piece of equipment that can crush you to death? What should have happened, is w...

Anonymous
Anonymous

Hi, thanks for reaching out. Please email wmcares@wm.com (sub:Pissed Consumer) w/your address and contact info so we can look into further. Thank you ^yn

2.5
Product
Waste Management Residential Waste Collection
#1018774
Reply to reviews
On January 31st I literally witnessed the Waste Management workers pick up my garbage can, drop it, and break the lid off. After it broke off they took the lid, and left the can! (the wheels are bent up to from the fall. I emailed them immediately, telling them, and...
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Anonymous
Anonymous

Hello, we're sorry for the service you experienced with your cart. Please email wmcares@wm.com (sub:Pissed Consumer) w/your address and contact info so we can look into furthe...

Product
Waste Management Residential Waste Collection
#1018042
Reply to reviews
For 3 months of service its 75 bucks.I moved and had 2 months and 1 week of service ...they charged me $100 . I will never use this company again!! I should have went with the company most people were using on my street . they have service fees and charges ontop of the...
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Anonymous
Anonymous

Hello, we're sorry for the the issues you experienced with us. Please email wmcares@wm.com (sub:Pissed Consumer) w/your address and contact info so we can look into further. T...

Anonymous
Monique Clark

I also let them know the new people moved in and added garbage sitting in outside and she said i wont be charged...we will see ..

2.0
Product
Waste Management Residential Waste Collection
#1017288
Reply to reviews
Stay away from WM.After years of price hikes, I decided to find another provider. I found a new provider at a much reduced rate, so I cancelled my service with WM with one month of service remaining. I expected to receive a refund for the last month of service only to...
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Product
Waste Management Residential Waste Collection
#1008681
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00 for overage service yards,called their rep was told my container was over full that's the extra charge,I told him it was not over full and after all these years never had extra charge cause it was never over filled,told me to bad,so thanks for the screwing Waste...
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Anonymous
Waste Management 1

Hello, we are sorry to hear about your recent experience and would like to look further into this. Please email us with your address and contact info to wmcares@wm.com (subjec...

1.7
Product
Waste Management Residential Waste Collection
I didn't like
  • Customer service reps and buisness practice
#1004116
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