Conway, Arkansas
Not resolved
1.7
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1 comment

Waste management sucks.. They don't pick up trash on scheduled days, the call center lies and says they will personally call you back when they hear from the area supervisor and don't.

This has gone on for 4 days now and still no call backs... They have no problems taking your money and only picking trash up every other pick up date. The dam driver has to go by my house twice because it's a dead end.

The lady at the call center tells me the work orders have been getting closed and says serviced but have not been serviced... If you want a job where your not held accountable when you don't actually do it this would be the place to work, if you want a place that actually does what you pay them to do this probably isn't the place to do business with

Product or Service Mentioned: Waste Management Residential Waste Collection.

Reason of review: Bad quality.

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Anonymous
#1154333

Sorry to read about this, if you'd email your service address and contact information to wmcares@wm.com (Subject #841623) we'd be happy to review and research this further. Thank you. ^DB