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This is crazy.If you don't pay your bill they pick up your tote.

Then send your account to collection. Then start a new bill. Even though you have no tote and aren't receiving service. I then called to pay what I owed was quoted the collection debt.

Paid that still receive no tote or service because I now owe for the new bill even though I have not received service and no tote.

So I continue to get billed even though I don't have a tote and no service.And I can't get service or a tote until I pay a bill for which I got no service or a tote

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Anonymous
Houston, Texas, United States #1152926

Sorry to read about the billing frustrations you've experienced.If you would email wmcares@wm.com (Subject #839511) with your service address and contact information, we'd be happy to review and assist in these concerns.

Thank you.^DB

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