Reidsville, North Carolina
Not resolved
3.3
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Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
1 comment

This Thursday, 04/28/2016, was trash pickup and recycling pickup day. This Thursday happened to fall on the other week for recycling.

Recycling came down one side of the road, but forgot to come down the otherwise. Now it's not like i put the bin out late, I placed the bin out the night before. We pay extra for this bin, and this is the 3rd of 4th time this has happened. And we know it's the every other week pickup.

We need a discount or someone needs to come pick up this bin and empty it. Will keep bin out on the street until someone does so.

Product or Service Mentioned: Waste Management Residential Waste Collection.

Reason of review: Pricing issue.

Waste Management Pros: Trash pickup.

Waste Management Cons: Not reliable every 2 weeks, Recycling pickup.

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Anonymous
#1152924

So sorry to read about this recent experience, our apologies for the missed recovery. If you would email wmcares@wm.com (Subject #838865) and provide your service address and contact information, we'd be happy to further review.

Thank you! ^DB