West Liberty, Iowa
Not resolved
Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Never will I use this company again. You pick up my trash on Monday and then come get my trashcan today and tell me my bill isn't paid?!?

Here's one for you, I'll go with a local, cheaper company that bills MONTHLY.

The quarterly billing is a bunch of BS and a good way for people who don't have their bill automatically withdrawn to forget about it. The local company is still cheaper quarterly than what you are.

Product or Service Mentioned: Waste Management Residential Waste Collection.

Reason of review: Problems with payment.

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Gregory A Gamble

My local company is $200 cheaper a year than WM.


Sorry to read this. Not what we like to see!

If you could please send us an email to wmcares@wm.com (Subject: #873523) with your address and contact info, we’ll look into this further. ^DN