Product: Waste Management Waste Collection Clear all filters (194 of 194 reviews match)
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Since I have been with them, 5 times they have not picked up.Today was the last straw! I called, the driver put in Road was inaccessible. How? Unknown just put in as inaccessible. I tell them I want to cancel services because I’m over it, I am able to do that but I...
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1.8
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Waste Management Waste Collection
#1166517
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New years Holiday last week; so expected pick up day late or Thursday, Jan 4,2017.Never came...didn't come Friday either. Called first thing Saturday morning; on hold 45 minutes!!! Finally rep said they having problems w/ phone line - sd I was calling Florida (I'm in...
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Waste Management Waste Collection
#1164738
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These are crooks and liars!Stay away! Closed my account months ago before Thanksgiving. Took them until just before Christmas and two calls to get then to stop lying about no trash can out front and actually pick up their can! Why do I need their trash can when I use...
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1.0
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Waste Management Waste Collection
#1161093
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Waste management are crooks! Stay away from them!

#1104456
1.2
Details
I cancelled service with them in February. They waited for 7 weeks to pickup their dumpster in spite of many calls from me. Now they have a collection company bothering me for the 7 weeks worth of charges- after I cancelled! I replaced their dumpster for 1/3 of the cost with another company.
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Waste Management - Poor Customer Service

#1083854
1.3
Details
Again my contract was sold or purchased by Waste Management, again my trash was sitting past the pickup date and my billing is off! I'm not sure why it has to be so difficult to have a trash service! Very poor customer service, when you think that it is a simple service!
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Waste Management - Yard pick up

#1053570
How is it that I can spend the time to put yard waste in cans, but you can't make sure you can put it in the Truck! Maybe you need a new job! I had to work on the Holiday, and I did my job. And Im sure I dont get paid as much as them!
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Waste Management - Unpressional

#1047861
2.9
Details
I was at iccs in Arlington and the waste management driver pulls emptys the dumpster then drives off and doesn't even close the gates back up . So now they are in the way of cars in the parking lot.
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Featured

Waste Management - Terrible Service
Waste Management - Terrible Service
Waste Management - Terrible Service
Waste Management - Terrible Service
Put out boxes from Christmas and trash.Waste MGMT threw them around and didn't take them. They took the other garbage. I think I'm going to start a FB page dedicated people who have issues with companies like this. Having one garbage removal service is unacceptable....
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Anonymous
Anonymous

UhmmmmmmmmmmmmWhy didn't you break those boxes down. As an FYI, thieves, especially after Christmas roll around and inventory your home based on the boxes you tossed out. That...

Anonymous
Anonymous

Sorry to hear this. Please send your address to wmcares@wm.com (sub Review #1156053) and we will happy to look into this. thank you ^tw

1.0
Product
Waste Management Waste Collection
#1156053
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Waste management should have to pick that up as well ... My other garbage company picked up twice a week and my bill came religiously .Never a problem , unfortunately they sold out to WM .... This has been an ongoing nightmare . I'm writing the BBB and every other...
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Anonymous
Anonymous

Hello, would like the opportunity to address any issues you have experienced. Please send your address and contact info to us in an email wmcares@wm.com (sub:FB) , so we can l...

Walker, Louisiana
Product
Waste Management Waste Collection
#1138731
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This company is charging me excees fees for "OVER FILLING THE DUMPSTER" for someone else's dumpster!!I demanded pictures and proof once I started getting all these extra fees on my bills and they sent me a picture of someone else's property!!! I disputed all the extra...
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Anonymous
Anonymous

Hi, we'd be happy to look into any overage charges on your account. Please send an email to wmcares@wm.com (sub: 1135595), so we may look into further. Thanks ^mp

1.0
Product
Waste Management Waste Collection
I didn't like
  • Being charged for somene elses trash
#1135595
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Left my couch at the curb on Thursday night for Friday pick up.Called and requested bulk pick up. I Was told " No problem, its included in your service". Friday night, couch left in the street, torn and broken up on one end. By Monday the cushions and padding were...
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Anonymous
Anonymous

Hi, Apologies for this, if you could send your address to wmcares@wm.com with Review #1128404 in the subject line. we would certainly like to look into it this. thank you ^tw

Product
Waste Management Waste Collection
#1128404
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Suddenly stopped picked up our trash and everyones in the area.No emails (though they sent me junk mail about reviews constantly) no letter just aftet 2 weeks of no service, I made a call to see what was going on with our service. I was informed we don't cover that...
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Anonymous
Waste Management

We're sorry to hear you found out about change in companies this way. Thank you for providing this feedback. Thank you ^yn

1.0
Product
Waste Management Waste Collection
I didn't like
  • Being dropped like a bad habit with no heads up
#1117216
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RUSSELLVILLE, AR, IT'S TIME TO CONTRACT A DIFFERENT COMPANY BEFORE YOU END UP SUED OVER AN ACCIDENT OR INJURY THAT WM CAUSED, WHICH WAS PREVENTABLE. THINK, having city OWNED waste services. It will be profitable in the long run. I am aware of the large number of unhappy people in this town with Waste Management...
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Anonymous
Waste Management

Hi, we're sorry to hear about the experience with trash service. This would be something we can help with. If you would like us to look into further, please send your address ...

Product
Waste Management Waste Collection
#1114648
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They have missed our regular garbage pick up 3 times now!I have been on the phone with them 7 times to try get this resolved. Each time I'm asured someone will be out and yet my trash is still here! Dispatch has been emailed to see what's going on and the driver keeps...
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Anonymous
Waste Management

Hello, we're sorry to hear this is happening to your service. We'd like to get this resolved for you. Please provide your address and contact info to wmcares@wm.com (sub:11084...

Anonymous
Anonymous

Your city or county government might be able to help. Have you contacted them?

1.0
Product
Waste Management Waste Collection
#1108447
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