Product: Waste Management Waste Collection Clear all filters (211 of 211 reviews match)
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Thought after multiple calls it, had to make on PTO days due to my schedule, they got it straight.No, no only have I been charged for multiple days I didn’t take trash to the curb, I’ve been charged for a damn yard waste bin I haven’t used for almost four years!!!...
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WMCares
WMCares
Waste Management Verified Representative

Hello, so sorry to read this. Allow us to help resolve your billing concern. Please email your address and contact info to wmcares@wm.com Sub: ( Review #1230325 ). Enjoy the r...

1.2
Product
Waste Management Waste Collection
#1230325
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Don't use Waste Management!

I've been with waste management for about 6 months. Worst service provider I've ever had. Every other week they have an excuse for missing my garbage pickup they do nothing to rectify the problem and never call me back. When I received my next invoice I'll be looking for a new garbage pickup company. Don't waste your time with them.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Waste Management Waste Collection
#1206747
I signed up for this place when we first moved to a new town. The bill ended up being about double what they told me over the phone. I was finally able to cancel after the end of 3 month contract. Then they charged $25 to pick up their bin. Took me over 15 min on line...
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Anonymous
Anonymous

Thank you for bringing this to our attention, we would like to look into this further. Please send us an email to wmcares.@wm.com (Sub: Review #1204245) w/ your address and co...

Product
Waste Management Waste Collection
#1204245
The Waste Management contract, which automatically renews, contains many terms that force users to give up all rights for recourse. I personally am locked into an automatically renewing contract that I didn't want, and fees have skyrocketed. To cancel would cost six...
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Anonymous
Anonymous

Sorry about your experience so far, we would love the opportunity to look into this. Please email wmcares@wm.com (Sub: Review #1203474) w/ your address, contact information an...

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Waste Management Waste Collection
#1203474
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Waste Management - Still run by the mob

Not enough room here to list all my complaints. Is there any efforts to tale action against them?
2.1
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Waste Management Waste Collection
#1203231
There was a time when WM sent out a list of holidays and came after seven in the morning.Now I have to guess if Presidents’ Day is a holiday and hope I get out early enough at six am. We have to play this game and they keep changing the rules. If I had other options I...
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Anonymous
Anonymous

Sorry to hear about your frustrations, we'd like to help. Please email wmcares@wm.com (Sub: Review #1203068) w/ your address, contact information and a copy of your post, so w...

1.9
Beach Lake, Pennsylvania
Product
Waste Management Waste Collection
I liked
  • Hard working collectors
I didn't like
  • Lack of service
#1203068
Liars !!! Waste Management will always suspended pickup day if there half inch of snow. they say "We will pick up a double load on your next service day, no extra charge" But where do i put my bags? OUTSIDE so raccoons will rip apart bags and i will need to sweep...
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Anonymous
Anonymous

Sorry for this experience, we would be happy to address all of your concerns. Please send us an email to wmcares@wm.com (Sub: Review #1200516) w/ your address, contact informa...

1.0
Product
Waste Management Waste Collection
#1200516
We have had their dumpster service for several years and then when we missed a payment that was not even 15 day past due, they cut off service which is their right to do but continued billing us for the next 3 months even though the account was paid in full and they...
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Anonymous
Anonymous

Sorry to hear about your experience so far, we would love the opportunity to address all of your concerns. Please email wmcares@wm.com (Sub: Review #1200479) with your address...

1.3
Product
Waste Management Waste Collection
I didn't like
  • No servic
  • Wm has not delivered on 1 promise
  • Lack of picking up trash
#1200479
WASTE MANAGEMENT is a horrible trash service!!! They picked up my trash one Friday, skipped last Friday, and when I called they said they were having "operational" issues, and that they would get it Monday. Monday comes, and still no trash service. Again I call and...
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Anonymous
Anonymous

Sorry to hear this, please send your information along with a copy of your complaint to wmcares@wm.com (subject Review #1198992) and we will be happy to address this. thank yo...

1.9
Product
Waste Management Waste Collection
I didn't like
  • Everything as they are the most disorganized idiots
#1198992
We in Troutdale had a bit of snow this week.It melted. Yet WM took it upon themselves to promptly issue an edict stating it would be one week before another pickup. The inducement to acquiesce? They stated they would pick up double at no extra charge next week? How...
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Anonymous
Anonymous

Hi, we apologize for this delay caused by the weather conditions. Having our trucks on the roads when there are unsafe conditions for our drivers creates not only a hazard for...

2.6
Product
Waste Management Waste Collection
#1196223