Product: Waste Management Waste Collection Clear all filters (0 of 228 reviews match)
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Waste Management - Will not be courteous in semi- residential areas

I am woken up between 5:30 and 6:30 consistently by commercial dumpster service on the street where i live. When asked to come after 7, they tell me "if we did that it would throw the rest of the route off". They refuse to adjust the route, even though their noise is affecting people's health. I will never give my money to these horrible corporation- favoring, money hungry jerks.
Product
Waste Management Waste Collection
#1283054
With wm you have to call ahead and pay ahead for bulk pick up which i did. Two different days two weeks apart and paid total 3 items. I received my bill and it instead of being 77$ was at 170$. I then contacted them and was told they would look into it after 30 minutes...
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ron-41
ronwayne_41

Fuel surcharge is just a trick to charge you more than your contracted rates.

Product
Waste Management Waste Collection
#1281875
Waste Management continues to leave a mess in my alley everytime they come through to pick up my trash. Sometimes it's all over the ground and I have to pick it up. Sometimes there still a trash bag left in the big trash can. Don't they look inside these things to make...
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Anonymous
Anonymous

So sorry to hear this, please send your address to wmcares@wm.com (subject Review #1279408) and we will be happy to look into this right away. Thank you ^tw

Anonymous
david matsch

Just adding my 2 cents......has anyone thought of filing Fraud charges against this company? Taking your money and not delivering goods or svcs is a criminal act. I've spent s...

1.6
Product
Waste Management Waste Collection
#1279408
Waste Management - More trash on the ground after they have left than before
Shouldn't they have to pick it up? I'm sick of bending over and picking trash up off the ground because the workers are too lazy to do it themselves I paid good money for this service period and not by choice. I'm forced. Waste management needs some competition I...
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WMCares
WMCares
Waste Management Verified Representative

sorry to hear this, please send your address to wmcares@wm.com (subject Review #1252938) and we will address this right away. thank you ^tw

2.0
Product
Waste Management Waste Collection
#1252938
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Waste Management - Frustrating experience

They found any reason not to collect trash. In 32 gallon cans in bags. Kept refusing to pick up claimed it was my neighbors trash. Kept going through my garbage looking for any reason not to pick up. Do not pre pay they will screw you over.
1.2
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Product
Waste Management Waste Collection
#1251073
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Waste Management - Don't pick up yard waste even after a complaint!

Customer service manager promised to remedy the siruation with NO yard waste pick up even though I paid for this service. Today i spent 1/2 hr on a phone with NO results. Noone picks up the phone after 430pm!!!! This is THE WORST CUSTOMER SERVICE! !!!
Product
Waste Management Waste Collection
#1250197
SE Palm Bay trash pick up they never pick up anything. We only get “once a week “, and a plastic chair has been outside my home for 3 weeks. I have called 3 times. With once a week pick up you get cheated. I have to stay on them to pick up my yard waste, and if I do...
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2.0
Product
Waste Management Waste Collection
#1238586
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Waste Management - HORRIBLE HORRIBLE

Absolutely terrible services..Will over charge you for services not performed and bad customer service. Will never use again.
1.0
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Website
Product
Waste Management Waste Collection
#1236724
Waste Management - WORST WASTE COMPANY EVER
Waste Management - WORST WASTE COMPANY EVER
Waste management wanted me to reply to their email and do a survey on why I didn't want their services of course I gave them bad scores all down the survey and replied multiple times that I didn't want their shitty services anymore. Today 4/16/18 I get bill for 132.50...
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Anonymous
Erika Danas

I agree with you and they are so lazy. The drivers purposely avoid pick up. It’s to bad my city allows this company to bill my utility bill. I end up using a public dumpster. ...

Anonymous
Erika Danas

I agree, and the sad part is they purposely avoid picking up your yard waste also. I wish we had a better option in SE Palm Bay, FL. I end up taking my own stuff to a dumpster...

1.0
Product
Waste Management Waste Collection
#1235056
Well this sounds familiar. I am currently dealing with the same issue, as well as another local W/M customer as soon as you let your contract go past its term they raise your cost. Then when you call they offer you a better price but still can't match the competition....
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WMCares
WMCares
Waste Management Verified Representative

Sorry to hear this, please email your address and contact info to wmcares@wm.com (subject Review #1234016) and we will be happy to look into your concern. thank you ^tw

1.7
Product
Waste Management Waste Collection
#1234016