Bentonville, Arkansas
Not resolved
1.0
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Customer service
1 comment

Signed up for trash service last week. They immediately took the 3 month payment out of my account and told me it would be 1-5 business days to receive the containers.

It's been more than a week and still no trash cans. I called them today and they said it would be 3 weeks before I would receive the recepticles. I asked the individual on the phone why I wasn't told that to begin with and she simply didn't have an answer.

That's ridiculous that a company would not disclose information and still make them pay, pretending they would get the service paid for. Horrible company if you ask me.

Product or Service Mentioned: Waste Management Waste Collection.

Reason of review: Poor customer service.

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Anonymous
#1106497

Very sorry to read this, now what we want to see. Please email us your service address & contact information, we'll assist with the delivery.

Our email address is wmcares@wm.com (Subject: Bentonville, AR).

Thank you & sorry for the inconvenience. ^RM