Merced, California
Not resolved
Customer service
Price Affordability
Product or Service Quality
1 comment

Every other month Waste Management refuse's to pick up my trash. I get a bill every two months if that.

Being on a fixed income I pay it within a couple weeks of getting the bill. Yet they just stop picking up. When I call them they say that my acct has been canceled. This month it happened again.

I paid my bill in Nov the got a bill this month. Paid it on the 21st and my trash hasn't been picked up in 3 weeks today. Why am I paying these idiots? Its obviously not to pick up my garbage.

I feel like I'm giving them money for not doing their jobs and I'm getting royally ripped off. I'm half tempted to file a fraud complaint with the authorities.

In fact if my trash isn't picked up tomorrow I may do just that. I'm P'ed off!

Product or Service Mentioned: Waste Management Waste Collection.

Reason of review: Poor customer service.

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Sorry about this and any inconvenience. Please email (Subject: Merced, CA) with the account address and your contact information, so we can address this. Thank you.