Wichita, Kansas
Not resolved
Customer service
Product or Service Quality
1 comment

Waste Management bought the company I originally had for trash service. They immediately started raising rates.

Then they added on a fuel surcharge and an environmental fee. I cancelled my service and found a better company with better rates (not hard to do since Waste Management rates are the highest in our area). Now I receive a bill for cart removal fee, which also has a fuel surcharge fee.

Terrible company and terrible service. Stay away from Waste Management.

Product or Service Mentioned: Waste Management Waste Collection.

Reason of review: Problems with payment.

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Wonder what would happen if you didn't pay removal and just told them to leave it there.