Wilmington, Delaware
Not resolved
Customer service
1 comment

Waste management provided terrible service. There would be weeks that they wouldn't come pick up, then there would be times that they wouldn't empty the whole container.

I received a letter stating that my trash pick up was getting changed from Friday to Monday. Monday came and my trash was not picked up. When I called customer service they said they realized what the letter said but they were backed up and they would be out next Monday. Now I have two weeks of trash.

Very poor service. I am no longer a customer

Product or Service Mentioned: Waste Management Waste Collection.

Reason of review: Poor customer service.

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Hi, I'm with Waste Management and am sorry we've lost your business. We'd like to look into this further, please help us learn more.

Could you please email us at wmcares@wm.com (Subject: Wilmington, DE) with the account address and your contact information? Thank you, ^RM.