Colorado Springs, Colorado
Not resolved
1.4
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1 comment

If you want an unfriendly business contract, Waste Management is for you. Every business has to have trash removed, WM has made themselves a "too big to fail" operation.

What does that mean? It means if you want to get rid of them, you will have to go down with them. They make you pay to get them to come, and make you pay to get them to go away. No one, but a fool, signs a contract with so many disincentives.

I predict their contracts will give small business owners to incentive to move to local vendors.

WM is too big for it's britches. If you doubt it, just give them a call - good luck speaking with a human being within 10 minutes.

Reason of review: Poor customer service.

Monetary Loss: $300.

Preferred solution: Let the company propose a solution.

Waste Management Cons: Systematic bureauracracy, Do not care about their customers.

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Anonymous
#1223658

Hello, we are sorry to hear about your recent experience and would like to look into this further for you. Please email us at wmcares@wm.com (subject: #931676) and we can take a look at this for you. Thank you ^dn