Fort Worth, Texas
Not resolved
1 comment

Had 5 yr. contract with Standard Waste to handle 30 yd open dumpster for office / whse.

2nd yr of contract WM acquires Standard Waste then starts charging inactivity fee from $290- $640/month when I don't have at least 2 hauls. I argue not part of contract, WM response too bad it's their standard policy, they can't make enough money under existing contract. While fighting the charges, I pay invoices to keep WM from wrecking our company's credit.

WM says no refund, now at $4,386, sign new contract (higher costs) or they will pull dumpster and kill account. What happened to an agreement is an agreement?

Product or Service Mentioned: Waste Management Dumpster Rental.

Reason of review: Poor customer service.

Monetary Loss: $4386.

Preferred solution: Full refund.

  • waste management violates contract
Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Hello, we'd like to review the service agreement and assist with your concerns. When you have a moment, please email Subject: Review #807081- with your account details, so we may further review.

Thank you & sorry for any inconvenience. ^RM