Macomb, Illinois
Not resolved
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality

After they bought our local garbage company out ( Sutton ) they took advantage of every customers. Look at your bill, they try to suck your pocket off.

Horrible customer service, if you call them to fix the latch on your lock for the dumpster they will act OK no problem it will be done this week....nothing is done. The guy who is the driver to pick up the dumpster is so smart a.....I have 2 2 yards he open the lids and if one is full he does take it and if the other one half way he leaves it, you call their 800 number for complaints and you tell them what you left in the dump as a mark down seeing if he will empty it..they say OH YA he did...then after arguments they call back and apologize for not picking up, they do it again and again...Liars.

Reason of review: Poor customer service.

Monetary Loss: $300.

Preferred solution: Full refund.

I didn't like: Rate and the service.

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